1 day 1 hour of work Email support -
Social media support Live chat support Summary report Knowledge base maintenance
About this concert
You have come to the right place. If you are looking for a ecommerce assistant and professional Shopify customer service Fast and effective who focuses on answering customer questions and processing refunds and wants to help improve the overall customer experience.
Why trust me with your clients?
- Quick responses to customers.
- Driven by high quality
- Polite and well informative.
- Fluent in English
- 2+ years of eCommerce/Shopify experience
- Wide range of technical skills
- Experience in multiple CX systems: Freshdesk, Zendesk, Helpscout, Gorgias, etc.
Working with 5+ fastest growing companies to develop their customer experience journey to customer support after they have received the product and require support.
My services
- Full or part-time customer service agent
- Social media interaction agent (DM, comments)
- Live chat agent
- Creating canned responses
- Customer exchange, refunds and returns management
- Cost management
I am looking forward to potentially working with you and becoming a valued member of the team and someone who truly cares about their clients.
Please contact me before purchasing.